Hi, I'm Dan. Thanks for being here!
I'm the podcaster and content creator behind the (not yet) famous Bad Philosopher Podcast. I guess this means I'm technically an entrepreneur. I even registered my own business entity: it's called Ebb Media Ltd.
Apart from that, I'm a lover of outdoors activities, particularly: trail running, hiking, camping, paddle boarding, and snowshoeing. I'm also a voracious reader, and I feel like I never have enough time to get through all of the books on my list. Plus, I'm a bit of a world traveler: I've visited about 20 countries so far, and I'm hoping to add more to the list in the coming years.
I recently left my role as a Business Analyst with the BC Public Service, after working in the Ministry of Finance for a little over two years. I'd been considering a career change for a while, hoping to move into a role in Product working in the tech industry. I finally took that leap in November 2021, planning to take a few months off and launching a podcast before starting the job search.
So here I am now, searching for the right role with the right company. But before we get to the interview stage, let's talk a little bit about my skills and experience.
I was a Business Analyst for 2+ years
In my role as a BA, I specifically worked as a project lead on rolling out two different tax-related programs that each received over 1+ million applications annually from property owners in BC, 90-95% of which are submitted through our online portal. I’m super passionate about making the web a more user-friendly and interactive experience for customers and consumers alike.
The last project I worked on as a BA in government was a transition and modernization of the province’s existing Home Owner Grant program, which is a reduction in property taxes that eligible homeowners must apply for each year. This amounts to nearly $1 billion spread out over ~1.2 million applications annually.
As the lead BA on this project, I oversaw the redesign of our online application portal to make it more user-friendly, an overhaul of our processes and back-end automated processing systems to minimize application bottlenecks and speed up approvals, and the implementation of an automated Interactive Voice Response telephone application system that handled 50,000+ applications in the first year.
Leading up to our launch date, I created and managed our test plan and coordinated our team of internal testers, and worked with our managers to finalize business processes and deliver training to staff. Post-implementation, I monitored system performance and reporting and led the continued improvement of our systems to fine-tune our automated processing and enhance our auditing functionality.
In this role, I learned how to use analytics to drive business decisions, became proficient in building relationships with key stakeholders, and became a master of writing up technical documentation and recommendations.
I do think my role here as a BA was a little bit of a misnomer. I was essentially doing the role of a Product Manager for a lot of that time, and I think my skills and experience here would be a great asset in any role that has a steep learning curve and a great deal of complexity. I'm super eager to learn and grow!
- I've been building websites and creating web content off and on for about two decades now, sometimes on a freelance basis. Some more recent examples of my work are here, here, and here. The internet has always fascinated me, and I love building things on it.
- I spent over a year abroad teaching English as a second language. I'm naturally super introverted, but with this experience I learned to be comfortable with presenting and public speaking.
- I worked as a truck driver for a year, where I got to learn on-the-ground logistics and route planning.
- I have a bachelor's degree double-majoring in Philosophy and English Literature. This makes me good at critical thinking, written & verbal communication, and solving complex problems.
What I'm looking for
I'm looking for a role, preferably in Product, in a company which:
- has a mission I can align with, and
- has an awesome culture.
I'm particularly interested in working with digital technology and web infrastructure.
If you think my skills and experience might be a good fit, I'd love to chat. If not, and you'd just like to connect, I'd love to chat anyways!
You can find me on LinkedIn, or drop me an email at [email protected].